Privacy Policy & Data Protection
How Urja Setu collects, safeguards, and uses your personal and energy data for rooftop solar engineering, DISCOM net metering, and PM Surya Ghar government subsidies.
Policy Index
1. Authorized Entity & Trade Relationship
Urja Setu (Website: https://www.urjasetuenergy.com) is the registered trade name operated by Gautam Communication (Proprietor: Debashis Chakravarty), functioning as an authorized solar services agency and channel distributor of APN Solar Energy Private Limited (CIN: U40106MH2019PTC328405).
2. Information We Collect
When you request a solar quote, site survey, or franchise application with Urja Setu (operated by Gautam Communication, Proprietor: Debashis Chakravarty, as an authorized partner of APN Solar Energy Private Limited), we collect contact information including your name, email address, phone number, location, and electricity bill metadata to assess solar feasibility and government subsidy entitlements.
Specifically, our collected data points include:
3. Purpose of Data Usage
The collected information is solely used to:
- Generate customized solar engineering designs and financial ROI proposals.
- Submit net-metering feasibility and PM Surya Ghar subsidy documentation to government DISCOM portals upon customer authorization.
- Coordinate site surveys and communicate project milestones.
- Register official 25-Year Manufacturer Linear Warranties with Tier-1 PV Module and Inverter OEMs.
- Facilitate Green Energy Solar Bank Loans and Zero-Cost EMI approvals through affiliated financial partners.
4. Data Protection & Confidentiality
We employ modern encryption and industry-standard security protocols to protect all stored data. We never sell, rent, or lease your personal information to third-party telemarketers.
5. Authorized Third-Party Disclosures & Government Portals
In order to execute your solar rooftop plant and secure legitimate statutory subsidies, customer details are shared exclusively with the following authorized entities:
- Ministry of New & Renewable Energy (MNRE): Direct application on the National Portal for Rooftop Solar (
pmsuryaghar.gov.in). - State Power Distribution Utilities (DISCOMs): E.g., WBSEDCL, CESC, MSEDCL, UPPCL, Tata Power, etc., for Net Metering technical feasibility, plant inspection, and bi-directional meter synchronization.
- Tier-1 Equipment Manufacturers: Serial number registration for 25-Year PV Module and Inverter Factory Warranties.
7. Your Rights Under the Digital Personal Data Protection Act
As a consumer, you have the right to request access to the data we hold regarding your solar project, request corrections to outdated contact info, or request data deletion once statutory warranty and DISCOM commissioning mandates are fulfilled.
8. Contacting Data Officer & Grievance Redressal
For questions regarding our privacy practices, data deletion requests, or grievance redressal, please contact our designated Data Officer: